Medical Receptionist – Ascension Island Clinic

About the role

The Medical Receptionist will be the first point of contact for patients and visitors at the Ascension Island medical clinic, supporting daily operations within a remote, austere environment. This position ensures smooth patient flow, accurate record‑keeping, and effective communication between medical staff, emergency responders, and V2X leadership.

Key responsibilities

• Manage front‑desk operations, greet patients, and handle appointment scheduling.
• Coordinate patient check‑in, intake documentation, and maintain up‑to‑date medical records in compliance with privacy standards.
• Answer telephones, radios, and other communication systems, relaying operational or emergency information as needed.
• Assist with medical referrals, off‑island appointments, and MEDEVAC documentation.
• Support inventory tracking, office supply accountability, and administrative reporting.
• Participate in emergency response activities and after‑hours contingency support.
• Maintain confidentiality of patient information and support inspection readiness and quality‑assurance initiatives.

Required profile

• High school diploma or equivalent.
• Professional, customer‑service oriented demeanor.
• Ability to work in a remote, multi‑national environment and handle emergency situations.
• Strong organizational and communication skills.

Required skills

• Proficiency with telephone and radio communication systems.
• Familiarity with medical records management and privacy regulations.